Involvement

Involvement needed a solution to streamline their recognition processes.

Before partnering with Mo, Involvement relied on email, Yammer and Love to Shop gift cards for employee recognition. The process was cumbersome, to say the least:

• Kinsey became a bottleneck, with manual approvals delaying rewards for up to a week.
• Delays caused colleagues to stop recognising each other altogether, undermining the purpose of the system.
• The system lacked inclusivity for non-desk-based employees, leaving many feeling overlooked.

Recognising the need for change, Kinsey sought a solution that could achieve three key improvements across the business:

1. Create a more engaging and inclusive experience for all employees.
2. Automate recognition and reward processes.
3. Combine monetary rewards with public praise.

What led Involvement to Mo?

As an award-winning employee recognition platform, Mo proved to be the ideal software to address Involvement’s challenges. With our intuitive design, Mo enabled Involvement to:

• Automate recognition: Colleagues could instantly recognise each other without delays.
• Combine rewards with public praise: Recognition moments became more meaningful, building a stronger culture of appreciation.
• Engage employees at all levels: Features like GIFs, emoji reactions and comments encouraged participation from everyone, creating a sense of fun and belonging.

Kinsey also highlighted Mo’s exceptional Customer Success team, Kim and Tahera, who gave her confidence in the platform from day one.

Today: A lasting impact on employee connection.

Since adopting Mo, Involvement has seen a dramatic transformation in their culture of recognition:

• 300% increase in recognition moments shared in just eight months.
• 25 recognition moments shared each week, showcasing a consistent habit of appreciation.
• 75% of employees logging in weekly to celebrate and engage with colleagues.

Mo’s playful features have strengthened psychological safety and encouraged bottom-up engagement, creating an environment where everyone feels valued and included.

By automating and enhancing their recognition process with Mo, Involvement has built a vibrant culture of appreciation. Employees at every level now feel empowered to celebrate their colleagues’ successes, improving employee connections across the business.