The challenge:

“We want to build a strong culture across our three sites…”

Go Car Credit

Go Car Credit, a company dedicated to helping customers secure car finance when other lenders have turned them down, operates across three sites in England with a hybrid workforce.

Maintaining engagement and connection across dispersed teams presented a growing challenge.

During the pandemic, the Go Car Credit team supported their employees, organised virtual events and sent personalised gifts to maintain morale. However, these efforts required substantial manual effort, and the team needed a scalable solution to sustain this sense of togetherness.

Go Car Credit needed a solution that would connect their growing team.

For Hannah Giles-Rumming, former HR Manager at Go Car Credit, it was important that their employee engagement platform was user-friendly, simple and effective. As a busy team, they needed something that provided instant rewards and a familiar social media-style interface where people could easily and visibly interact.

Their ideal solution needed to:

  • Encourage engagement and visibility across teams.
  • Allow employees, not just managers, to recognise and reward each other.
  • Deliver rewards as real money, avoiding the confusion associated with points systems.
  • Include detailed reporting tools to evaluate performance.

We wanted our people to be able to reward their colleagues with real cash to spend how they wish. Other platforms that offer points can create confusion and disengagement, which is what we wanted to avoid.

Hannah Giles-Rumming Former HR Manager

What led Go Car Credit to Mo?

Go Car Credit found the perfect fit with Mo, a recognition platform designed to build community and boost engagement. The features that stood out included:

  • Moments: A social-style feed where employees could share wins, shout-outs and milestones.
  • Rewards: Employees could send meaningful cash-based recognition to colleagues, offering true choice with a wide range of gift card options.
  • Data-driven insights: Comprehensive reporting tools gave Hannah’s team valuable analytics to track engagement and impact.

With Mo, the company could automate and scale its recognition efforts without sacrificing the personal touch.

Are you inspired by Go Car Credit’s story?

Let’s discuss your employee retention and culture goals. Mo can reduce attrition by up to 60%.

Building a culture of connection.

The adoption of Mo was seamless and the results were almost immediate. Within months, employee engagement skyrocketed:

  • 89% of employees now use Mo every month.
  • 92% of managers actively participate, setting the tone for the entire organisation.

Hannah highlighted the impact of leadership involvement:

The leadership team, our CEO, and managers have embraced the platform, rewarding their teams and employees across the business – this has set the tone and encourages the teams to use the platform regularly.

Hannah Giles-Rumming

Mo became an integral tool for celebrating achievements across the company. From individual milestones to team successes, employees could now publicly recognise one another, creating a stronger sense of belonging across all three sites.

How does Mo’s platform work?

Moments: Make every day count.

Mo utilises social recognition to improve engagement and connection. A Moment is a post where employees share important personal or professional updates — such as weekly wins and weekend snaps. Moments foster deeper connections and build genuine relationships with their teams by providing a platform for employees to showcase their accomplishments.

Boosts: Drive performance through action.

A Boost is a prompt created by managers or admins in the Mo app to encourage employee engagement. These can range from reflective questions about weekly learnings to fun requests for pet photos. Boosts drive engagement with Moments, a key metric for Mo’s success. They allow managers to steer engagement and can be targeted to specific audiences, serving as a tool for both company-wide and team-specific communications.

Mo is helping us to take communication between our three sites to the next level. Mo has become an integral part of our culture.

Hannah Giles-Rumming

Hannah Giles-Rumming Former HR Manager, Go Car Credit

First signs of success for Go Car Credit.

Mo didn’t just enhance employee engagement; it transformed the onboarding process for new hires. New team members could quickly integrate into the company dynamic and form meaningful connections, thanks to the visibility and interaction encouraged by Mo.

Without Mo, it would take longer for new joiners to the business to integrate and develop positive working relationships. Mo has become an integral part of our culture. Everyone is enjoying the social interaction, learning what different teams and individuals do across the business and how we all work to support our customers.

Hannah Giles-Rumming

Hannah Giles-Rumming Former HR Manager

Employees really appreciated the platform’s social aspect, which provided insights into the work of colleagues across the business.

Today: Building a lasting legacy

By embedding recognition into their culture, Go Car Credit has created a thriving workplace environment where employees feel seen, valued, and connected. With Mo at the heart of their engagement strategy, they’ve achieved more than just improved morale — they’ve built a stronger, more unified team.

Hannah summed it up perfectly:

Now that we have Mo, we’re able to celebrate and reward our teams and individuals for all to see – for their achievements both big and small.

Hannah Giles-Rumming

Hannah Giles-Rumming Former HR Manager

Bring your remote teams together…

If you’re inspired by Go Car Credit’s journey and want to create a culture of recognition and connection in your own organisation, contact our team today.

…And feel supported, every step of the way.

Our in-house Customer Success team will ensure we focus on where a reward and recognition strategy will be the most effective. That’s what makes us different.

Together, we’ll design a strategy that works for your unique needs.

Solve your engagement challenges with Mo.

Moments

Celebrating Moments that matter improves team connection and boosts productivity by creating a collaborative, recognition-rich culture.

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Rewards

Incentivise your people to do their best work with meaningful rewards. Forget old-fashioned systems. Our Rewards are designed to have maximum impact.

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Boosts

Encourage positive behaviours and activate your managers with automated prompts designed around your company values.

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Assistant

Stay on top of your employee experience with smart suggestions designed to empower busy managers. The Assistant is the perfect tool for people-first management teams.

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Nominations

Stay on top of your employee experience with smart suggestions designed to empower busy managers. The Assistant is the perfect tool for people-first management teams.

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Integrations

Keep everyone in the loop. Mo integrates with your current tech stack, including Microsoft Teams, Slack and your HRIS software.

Need a quick answer?

If you’re short on time, these speedy FAQs will help you get to an answer. If you need further help, we offer 30-minute calls with our experts.

Mo is an online platform that empowers leaders to reward and recognise hard work. Our reward and recognition software is designed to make appreciation a daily habit by encouraging employees to celebrate the Moments that matter via a centralised social feed. We help improve engagement, reduce attrition and bring teams together.

Learn more about rewards and recognition

Our software can help you reduce attrition, lower hiring costs, and improve team productivity. We do this by bringing teams together for success. If you want to hear more about the benefits, book a call with one of our experts →

We’re not just good. Mo is built for hybrid and remote teams. Learn more about why we’re great for distributed teams.

Mo makes it easy to engage staff who are distributed, global, hybrid or part-time by bringing them together on a centralised platform. We streamline annual awards, keep track of your team engagement, and take the stress out of employee rewards. Learn more about rewards.

According to Work Institute, it could cost your organisation up to 33% of an employee’s salary to replace them. Mo leverages recognition to improve your employee engagement, helping you reduce attrition rates and save money. We focus on bringing teams together through Moments that matter and never charge reward fees. Learn more about recognition and engagement.

Absolutely! We make it easy for you to add Mo to integrate with systems like Microsoft Teams and Slack. It’s simple to get data from your HRIS into Mo.